Shipping & Return Policy
SHIPPING
We are so excited for your pet to have one of our Carolina Pet Company products, we are currently offering FREE SHIPPING to the contiguous 48 states!
Regular orders take 2 business days to process at our warehouse and will be shipped the following business day according to the method of shipping of our choice either USPS or UPS/FedEx. Please allow an additional 5 business days for all personalized orders.
Tracking
Upon receipt of your order we will email a tracking number with your invoice. You’ll be able to track your new Carolina Pet products arrival!
Questions
Please contact Carolina Pet Company Customer Service at customerservice@carolinapetcompany.com or 803-364-9333 and we will be more than happy to assist you. Please provide us with your order number.