Carolina Pet Company, LLC Website Privacy Policy

Last Updated February 14, 2020

This privacy policy (“Policy”) applies to the Carolina Pet Company, LLC Website located at www.carolinapetcompany.com  (the “Site”) owned and operated by Carolina Pet Company, LLC (“Carolina Pet Company” “Company” “we” or “us”), located at 90 Old School Road, Prosperity, South Carolina, United States.

While this Site is mainly intended for users in the United States, we understand that some of our Site users may reside elsewhere. If you are located outside of the United States, please note that by using our services and our Site, you may be transferring your personal information to a country that does not have the same data protection laws as your home country.

The Policy is designed to tell you how we collect and use personal information (as defined below) so you can make an informed decision about using our Site. Please read this statement before submitting any personal information to us. By using our Site, you represent that you:

• are 18 years old or older,
• are using our Site for lawful purposes,
• consent to the information collection, use and retention practices described in this Policy.

What is personal information?

The term “personal information” means information that identifies an individual, or from which an individual could be identified (such as a name, address, telephone number, mobile number, email address, credit card number or other account number), and information about that individual’s location or activities, such as information about his or her use of the Site. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. 

Personal information does not include “aggregate” information, which is data we collect about the use of the Site or categories of Site users, from which any personal information has been removed.  We collect aggregate data for a number of purposes, including to help us understand trends and user needs so that we can better consider new publications, products and services, and tailor existing publications, products and services to user desires. This Policy in no way limits or restricts our collection of aggregate information.

What personal information do we collect and how do we use it?

Personal information may be collected in a number of ways when you use the Site. At several places on our Site, we may collect certain information you voluntarily provide to us which may contain personal information. If you visit the Site, send us an email, submit information, or communicate with us, we may collect your name, email address, physical address, and other information that you provide.  We collect this information in order to process and respond to your inquiries.

If you indicate that you want to receive marketing emails from us, we collect your name and email address to send you information about our goods, services, events, or other activities that we believe may be of interest to you. We collect this information in order to provide you such information at your request. You can unsubscribe from receiving such emails at any time by clicking the appropriate link in such an email.

If you purchase goods advertised on our Site, you will be redirected to a third-party website owned by service provider “Stripe”, which processes our billing information and collects certain information including payment amount, date of purchase, cardholder name, card number, expiration date, CVV number, bank information, billing address, shipping address, phone number, email address and additional information you may provide. We do not control or operate Stripe, and do not collect any of the information you submit through Stripe except for the processing report provided to us with your payment. For more information concerning Stripe’s processing of your personal information, please visit Stripe’s privacy policy located at https://stripe.com/privacy .

We believe the risk to your data protection rights is not excessive or overly intrusive in connection with the personal information that we process. We do not use techniques that collect personal information without your knowledge or sell email addresses or provide any personal information submitted through our Site to any third parties or for direct marketing purposes. If you choose to withhold personal information from us, we may not be able to provide you with the services you request.

Other Information Collected

When you use our Site, we may also collect information that, by itself, cannot be used to directly identify or contact you, such as demographic information or technical information (such as the type of browser you are using or the website you visit immediately before or after you visit our Site). Such information may also include the information you provide through the use of our Site, such as the terms you enter into a search form. This information helps us evaluate website usage and trends, and allows us to improve our website content.

Tracking Technologies

Carolina Pet Company and its partners use cookies or similar technologies to analyze trends, administer the Site, track users’ movements around the Site, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.

Behavioral Advertising / Re-Targeting

We may partner with a third party to either display advertising on our Site or to manage advertising on other sites or within other apps. Our third-party partner may use technologies such as cookies to gather information about your activities on this Site and on other sites or within other apps in order to provide you advertising based upon your browsing activities and interests.

How We Share Your Information

Third-Party Providers

We may share your personal information with outside companies that perform services for us, such as processing payments. When we work with an outside party, we require that these parties agree to process your personal information based on our instructions and in compliance with this Policy and applicable laws. We will take appropriate steps to ensure your information will be used solely to provide services requested by us, and not for other purposes.

 We may share your contact information with third parties, but only if you have indicated to us that you wish to receive information from such parties. 

Business Transactions

In addition, information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, or sale of Carolina Pet Company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets of Carolina Pet Company.

Other Disclosures

We also may disclose personal information when we are required to comply with the law (e.g. a lawful subpoena, warrant or court order); to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our customers’ rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of our Site; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information.

Please note: The Site may provide links to other sites, or other interactive forums hosted by a third party. Please be aware that although we may participate in or utilize such other sites, we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy policies of any Website that collects personal information. Similarly, if you entered the Site through another Website, we are also not responsible for the privacy practices of that site, and you should review the privacy policy of the originating Website before providing any personal information to that site. This privacy policy applies solely to information collected by us.

Where is your information stored?

Carolina Pet Company is based in the United States of America, and any information which we collect about you or which you provide to us may therefore be transferred to the United States. Some of our Service Providers may also be located in the United States or in other countries.

What steps do we take to protect your information online?

The security of your personal information is important to us, and we maintain reasonable physical, electronic, and procedural safeguards to secure the personal information we collect. We endeavor to secure your personal information from unauthorized access, use or disclosure by putting into place measures to safeguard the information we collect, prevent unauthorized access, and maintain data accuracy. Despite our efforts, there is always some risk in transmitting electronic information. Though we use security measures consistent with industry standards, we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted.

Data Retention

Any information supplied by you will be retained as long as your relationship with Carolina Pet Company is active or as needed to provide you services or information.

We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Carolina Pet Company may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Social Media Features

Our Site may include Social Media Features, such as links to Facebook or Twitter.  These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.  Social Media Features are hosted by third parties. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes in this Privacy Policy

We may update this privacy statement to reflect changes to our information practices, at any time and without prior notice, subject to applicable law.  If we have modified or amended this Privacy Policy, we will post the most current version on our Site and note at the top of the page the date the Privacy Policy was last updated. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us:

Carolina Pet Company, LLC

90 Old School Road

Prosperity, South Carolina, United States.