Terms & Conditions

New Customers:

  • Pre-Pay: We accept all major credit cards and PayPal payments.
  • Open Account: Please submit at least three (3) trade references with account numbers and contact information as well as banking information including the name and telephone number of your bank representative

Terms:

  • New Accounts: Pre-Pay
  • Pre-approved Accounts: Net 30 Days

FOB:
Source Warehouse,
Prosperity, SC 29127

Shipping:
Actual UPS/FedEx prices are charged.

Personalization:
$7.00 (up to 10 characters, including spaces and punctuation, in your choice of “Block” or “Script” embroidery
)

Minimum Order:

  • Drop Ship: One Bed
  • Warehouse Ship: $500.00 at cost for initial order; $250 at cost for all reorders

Returns:

  • Products found to have defective materials or workmanship will be replaced or a merchandise credit will be issued – a return authorization is required
  • Buyer’s Remorse or Undeliverable Shipments are subject to a 15% restocking fee when return freight is prepaid – a return authorization is required
  • Due to local health and sanitation laws used pet beds may not be returned

* Personalized products may not be returned.

Remit Payment To:
Carolina Pet Company
90 Old School Road
Prosperity, SC 29127

MAP Policy
In an effort to avoid low-margin e-tailers from disrupting the marketplace we are implementing a Minimum Advertised Price (MAP) Policy. In an effort to accommodate customer’s price-point endings, we are happy to offer and accommodate either .95 to .99 selling price endings. For those who either are not familiar with MAP or welcome a refresher the policy is simple. All customers must adhere to the MAP price for any/every item listed. You can always set your retail selling prices above MAP. When an account’s violation of MAP is brought to our attention a friendly reminder will be sent requesting the price(s) be changed to comply with MAP within ten (10) business days. Continued violation will result in Carolina’s decision to cease shipping until there is compliance. Thank you for your cooperation. Carolina Pet Company

Contact Us At:
Telephone: 1.803.364.9333
Fax: 1.803.364.8239
Email: info@77.104.146.166
World Wide Web: www.carolinapetcompany.com