Terms & Conditions

New Customers:

  • Pre-Pay: We accept all major credit cards and PayPal payments.
  • Open Account: Please submit at least three (3) trade references with account numbers and contact information as well as banking information including the name and telephone number of your bank representative

Terms:

  • New Accounts: Pre-Pay
  • Pre-approved Accounts: Net 30 Days

FOB:
Source Warehouse,
Prosperity, SC 29127

Shipping:
Actual UPS/FedEx prices are charged.

Personalization:
$7.00 (up to 10 characters, including spaces and punctuation, in your choice of “Block” or “Script” embroidery
)

Minimum Order:

  • Drop Ship: One Bed
  • Warehouse Ship: $500.00 at cost for initial order; $250 at cost for all reorders

Returns:

  • Products found to have defective materials or workmanship will be replaced or a merchandise credit will be issued – a return authorization is required
  • Buyer’s Remorse or Undeliverable Shipments are subject to a 15% restocking fee when return freight is prepaid – a return authorization is required
  • Due to local health and sanitation laws used pet beds may not be returned

* Personalized products may not be returned.

Remit Payment To:
Carolina Pet Company
90 Old School Road
Prosperity, SC 29127

Contact Us At:
Telephone: 1.803.364.9333
Fax: 1.803.364.8239
Email: info@carolinapetcompany.com
World Wide Web: www.carolinapetcompany.com